Privacy
Your family's information, handled with care
We're a family-run placement service, and we treat your information the way we'd want ours treated. This page explains, in plain language, what we collect and what we do with it. No confusing legal language.
Last updated: September 17, 2026
What we collect
When you reach out through our site, we collect what you share with us: your name, phone number, email address, and a few details about your loved one's care needs, budget, timeline, and location. If you save homes while browsing, that list stays in your own browser unless you choose to send it to us.
How we use it
We use your information for one purpose: helping you find the right home. A placement specialist reviews your details, follows up with you by phone or email, and matches you with care communities that fit your loved one's needs. We may share your contact and care details with those communities so they can confirm availability, pricing, and tours.
What we never do
- We never sell your information to anyone, ever.
- We never blast your details to every home in a city.
- We never share your information with advertisers or data brokers.
The tools we use
Your inquiries are stored securely in our database and synced with our customer relationship system so our specialists can follow up with you. Our site uses standard web services (like Google Maps) to show homes near you; those services may collect standard technical data like your browser type and general region. Facility records shown in our directory come from publicly available state licensing records.
Your choices
You can ask us at any time to see what information we have about your family, correct it, or delete it entirely. Just email us and we'll take care of it promptly. You can also clear your saved homes from your browser at any time.
Questions?
We're happy to talk. Reach us at roberto@nonnaplacements.com or call (916) 261-2644.