Your Family's Information, Handled with Care

When you reach out through our site, we collect what you share with us: your name, phone number, email address, and a few details about your loved one's care needs, budget, timeline, and location. If you save homes while browsing, that list stays in your own browser unless you choose to send it to us.

We save the ad or link you came from, such as a campaign name, with your inquiry so we can tell which kind of help is working. It stays with your inquiry and we never sell it.

We use your information for one purpose: helping you find the right home. A placement specialist reviews your details, follows up with you by phone or email, and matches you with care communities that fit your loved one's needs. We may share your contact and care details with those communities so they can confirm availability, pricing, and tours.

• We never sell your information to anyone, ever.
• We never blast your details to every home in a city.
• We never share your name, contact details or care details with advertisers or data brokers.

Your inquiries are stored securely in our database and synced with our customer relationship system so our specialists can follow up with you. Our site uses standard web services (like Google Maps) to show homes near you; those services may collect standard technical data like your browser type and general region. Facility records shown in our directory come from publicly available state licensing records.

We use Google Analytics to understand how visitors use the site. When configured, Google Ads measures whether our ads lead to inquiries, calls or texts. Google receives technical data such as pages viewed, taps on our call and text links, the fact that a form was sent (never your answers), your browser and device type, general location and cookie identifiers. We never send your name, email, phone number or care details to Google, and we do not use this data to follow you around the internet with ads. Meta's pixel and server-side event reporting are not installed. Visitors in the European Economic Area, the United Kingdom and Switzerland are not tracked; tracking also stays off when we cannot determine the visitor's region. You can turn off Google Ads measurement anytime with "Your privacy choices" at the bottom of every page, and we honor the Global Privacy Control signal from your browser. Google Analytics still measures site use outside those blocked regions. You can also manage Google ads at adssettings.google.com or use the Google Analytics opt-out browser add-on. Your advertising choices are saved in your browser with the time, region and notice shown; later changes preserve the earlier choice record.

You can ask us at any time to see what information we have about your family, correct it, or delete it entirely. Just email us and we'll take care of it promptly. You can also clear your saved homes from your browser at any time.

We do not sell your information. California law can treat sharing technical data with ad platforms, like Google Ads, as "sharing" for advertising. You can opt out of that sharing at any time with "Your privacy choices" at the bottom of every page, or by turning on Global Privacy Control in your browser, and we will honor it. You can also ask us to see, correct or delete the information we have about your family by emailing roberto@nonnaplacements.com. We will not treat you differently for using these rights.

We're happy to talk. Reach us at roberto@nonnaplacements.com or call (916) 261-2644.